75bat's Privacy Policy

1 Introduction & Scope of Policy

75bat ("we", "us", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. Protecting your privacy is one of our top priorities. In this Policy, we explain in detail what information we collect from you, how that information is used, who it may be shared with, and what your rights are.

This privacy policy applies to 75bat's main website and all its sub-services. If you click a link to a third-party site, that site's own privacy policy will apply to you, and 75bat is not responsible for it.

2 What Information We Collect

During registration and use of 75bat's services, we may collect the following categories of information:

a) Identification Information

• Full name, date of birth, and gender
• National ID or passport number (when required for age verification)
• Email address and mobile number

b) Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit and withdrawal records

c) Technical Information

• IP address and device type
• Browser type and operating system
• Session duration and page-view data
• Information collected from cookies and similar tracking technologies

d) Gaming Activity Information

• Betting history and list of preferred games
• Bonus receipt and usage records
• Account login time and location

3 How We Collect Information

75bat collects your information in the following ways:

1. Directly provided: You provide information directly during registration, when updating your account profile, or when contacting our support team.
2. Automatic collection: Technical information is collected automatically through our servers and analytics tools.
3. Third parties: Through payment processing partners (such as bKash, Nagad, Rocket) and fraud-prevention services.
4. Cookies: Cookies are used on our website to improve your browsing experience.

4 Purposes for Using Your Information

We use the information we collect for the following legitimate purposes:

• Account management: To create, verify, and manage your 75bat account.
• Service delivery: To provide gaming services, bonus programs, and VIP benefits.
• Financial transactions: To process secure deposits and withdrawals via bKash, Nagad, and Rocket.
• Age verification: To ensure that only individuals aged 21 or older can use the service.
• Security & fraud prevention: To protect account security and detect suspicious activity.
• Customer support: To help our 24/7 support team resolve your questions and complaints.
• Responsible gaming: To monitor your gaming behavior and provide warnings or assistance when needed.
• Legal compliance: To comply with applicable laws, regulations, or court orders.
• Service improvement: Data analysis to improve platform performance and user experience.

5 Sharing & Disclosure of Information

75bat does not sell your personal information to third parties or share it for commercial purposes. However, information may be shared with the following parties in specific circumstances:

• Payment providers: Necessary financial information is shared with bKash, Nagad, and Rocket to complete transactions.
• Game providers: The minimum necessary information is shared with partners such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft to keep your gaming experience running smoothly.
• Technology partners: Trusted technology providers for security, fraud detection, and analytics services.
• Legal authorities: In response to valid legal processes, court orders, or lawful requests from law enforcement agencies.
• Business transfers: In the event of a company merger or acquisition, while maintaining protections equivalent to this Policy.

All third-party partners are contractually bound to uphold data protection standards equivalent to this Policy.

6 Cookie Policy

75bat uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Strictly necessary for the core operation of the platform. Disabling these will prevent the site from functioning properly.
• Functional cookies: Remember your preferences and personalise the user experience.
• Analytics cookies: Collect information about website usage to help improve the service.
• Security cookies: Used to detect and prevent fraudulent activity.

You can control or disable non-essential cookies through your browser settings. Keep in mind that disabling certain cookies may limit some features of the site.

7 Data Retention Period

75bat retains your information only for as long as necessary:

• Active account: All information is retained while your account remains active.
• After account closure: Certain information may be retained for a defined period after closure based on legal and regulatory requirements.
• Financial records: Transaction-related information may be retained for an extended period for accounting and legal reasons.

Once the required retention period ends, your information is securely deleted or anonymised.

8 Data Security Measures

75bat has implemented multiple technical and administrative measures to ensure the security of your information:

• SSL encryption: All data transfers are secured with SSL/TLS encryption, which prevents third-party access during data transmission.
• Encrypted storage: Stored sensitive information is protected with industry-standard encryption.
• Access controls: Only authorised staff can access your information, and only on a strict need-to-know basis.
• Security audits: Regular security testing and audits are conducted to identify system vulnerabilities.
• Data backups: Regular secure backups are taken to prevent data loss.
• Staff training: All staff receive data protection training and are required to sign confidentiality agreements.

While we take every possible security measure, 100% security over the internet cannot be guaranteed. We will notify you as quickly as possible in the event of any security incident.

9 Your Rights

As a 75bat user, you have the following rights:

• Right to access: You have the right to know and view what information we hold about you.
• Right to rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances, you have the right to request that your information be deleted, though this may not be fully possible where legal obligations exist.
• Right to restrict processing: In certain circumstances, you may request that processing of your information be limited.
• Right to opt out of marketing: You may request to stop receiving promotional communications at any time.
• Right to lodge a complaint: You may raise any complaint regarding our data protection practices directly with our support team.

To exercise these rights, contact us directly. We will respond to your request as quickly as possible.

10 Privacy Protection for Minors

75bat is a platform for individuals aged 21 or older only. We do not knowingly collect any personal information from minors. Age verification takes place during registration, and if a user is found to be a minor, the account will be closed immediately and any information collected will be deleted.

If we have reason to believe that a minor is using our service, we will immediately suspend that account and securely delete the associated information.

11 Policy Changes

75bat may update this privacy policy from time to time. When changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification by email or on the platform for significant changes.
• Your consent may be sought again for important changes.

Continued use of the platform after an update will be taken as your acceptance of the revised policy. We therefore recommend visiting this page regularly.

12 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our support team is available seven days a week, twenty-four hours a day.

We take all your requests seriously and do our best to resolve them as quickly as possible. Your privacy is our commitment.